FAQ

 

What types of furniture do you offer?

NORDIS specializes in a curated selection of stylish and functional furniture, including elegant bar carts and modern LED coffee tables. Our products are designed to enhance living spaces while providing practical solutions for everyday needs.

How can I ensure the furniture fits my space?

To determine if a piece of furniture will fit your space, we recommend measuring the area where you intend to place the item. Additionally, consider the dimensions provided in the product descriptions on our website to ensure compatibility with your existing decor.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. The item must be in its original condition, unused, and in its original packaging, along with the receipt or proof of purchase.

How do I initiate a return?

To initiate a return, please contact us at lokebrejcha07@gmail.com. Once your return request is approved, we will provide you with a return shipping label and instructions on how to send the package back to us.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please contact us immediately upon receipt. We will assess the issue and work towards a resolution, which may include a replacement or refund.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is approved, purchase the new item separately.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishables, customized products, and personal care items. Additionally, we do not accept returns of sale items or gift cards. Please contact us if you have questions about a specific item.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to the original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.